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Conflict Resolution Toolkit

 Conflict resolution toolkit webpage for Volunteering NSW website

Processes to manage conflict

The diagram below shows a number of processes you can use to resolve a dispute:

Processes for dispute resolution

For a more detailed explanation of each of these processes, visit Your Guide to Dispute Resolution, National Alternative Dispute Resolution Advisory Council and Attorney-General's Department, 2012, page 6.

The organisations listed in Where can I get help? can help you identify which process is most useful to you, and how to proceed.

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Last updated: 21 Dec 2020